By Harvard Business Review Press
Today is National Employee Appreciation Day. If you sometimes find yourself having a hard time appreciating other employees at your workplace, maybe check out Everyday Emotional Intelligence: Big Ideas and Practical Advice on How to be Human at Work. According to one of the book’s authors, “emotional intelligence has proved to be twice as important as other competencies such as technical skills and IQ in determining outstanding leadership. It is now one of the crucial criteria in hiring and promotion processes, performance evaluations, and professional development courses. And it’s not innate–it’s a skill that all of us can improve.”
Everyday Emotional Intelligence is available in the BCIT Library.