AskAway Chat with a Librarian – Winter/Spring 2023 Service Opens Monday, January 16th – Friday, April 14th, 2023
Link to BCIT AskAway Chat: https://www.bcit.ca/library/askalibrarian.shtml
Hours of Service
Monday, January 16th – Friday, April 14th
Monday-Thursday | 9am – 9pm
Friday | 9am – 5pm
Saturday | 11am – 5pm
Sunday | 10am – 9pm
BCIT Librarians will be Online
Monday | 10am – 1 pm
Tuesday | 11am – 12 noon
Thursday | 11av – 12 noon, and 5pm – 7pm
AskAway will be closed on the following Holidays
Monday, February 20, 2023
Friday, April 7, 2023
Monday, April 10, 2023
AskAway will be closed for an interim break from April 15-May 14, 2023.
Usage for Sept-Dec 2022
AskAway in Fall 2022 was the first full return to pre-Covid AskAway service (ie, no extended online remote schedule).
We had 207 sessions with BCIT students and instructors via the AskAway Chat With a Librarian from Sept-Dec 2022.
BCIT Proactive Chat added to the LibGuide A-Z List, and the web pages: Library Services for Students, Library Services for Faculty, Citation Styles and Research Assistance for Student resulted in 22 additional sessions (4 hrs duration of reference session time).
BCIT AskAway Chat with A Librarian Service
Our Students Can Get Help Online with:
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- research
- citations
- using the library
- finding materials
- journal databases
- troubleshooting access to Library materials
- other library topics
AskAway is especially useful to our students looking for help late evenings and on weekends.
About AskAway
AskAway is a chat reference service for BC’s post-secondary institutions.
AskAway sessions are in real-time, and are staffed by Librarians from post-secondary institutions in B.C.
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