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AskAway service is closed from Aug 15th – Sept 7th, 2020

August 17, 2020 by Sandra Matsuba Leave a Comment

During the AskAway intersession break, please direct any research assistance requests to :

  • Directly contacting librarians: https://www.bcit.ca/library/library-contacts/librarians/
  • Sending an email to ebrarian@bcit.ca

AskAway reopens on Tuesday, September 8th.

Hours of Service – September 8 to December 11

Monday-Thursday: 9am – 9pm
Friday: 9am – 5pm
Saturday: 11am – 5pm
Sunday: 10am – 9pm

BCIT Librarians will be available on AskAway from 10am-4pm Monday-Friday.
https://www.bcit.ca/library/library-contacts/ask-a-librarian/

July 2020 AskAway Stats for BCIT Reference Service

  • 60 BCIT Students were helped in July
  • We spent 12 hours online helping BCIT Students
  • Average session time per patron was 12 minutes

A little reminder of how AskAway helps our BCIT Students

Excerpts from July 2020 AskAway sessions:

7/8/2020 (4 minute session w a BCIT Graduate Student)

BCIT Student: Hello, I need to submit my applied research project paper for the M.Sc Ecological Restoration Program. How do I do this?

BCIT Librarian: Hi – Let me see what I can find out for you – are you submitting to your instructor or the Institutional Repository?

BCIT Student: The Institutional Repository.

BCIT Librarian: Just one moment –

BCIT Student: Thank you.

BCIT Librarian: Here’s the FAQ on how to submit – https://circuit.bcit.ca/repository/help.

BCIT Student: Perfect.

BCIT Librarian: Did you have any other questions?

BCIT Student: No, thank you!

BCIT Librarian:  Have a great day and thank you for using AskAway. We hope you visit us again.

7/28/2020 8:44pm, Tuesday night 15 minutes before closing. (12 minute session w a BCIT Student)

BCIT Student: Hi, my name is ‘Jane’ and I am looking for information regarding the issue of recent recyclable garbage that are actually not recycled, ending up in the landfills in developing countries. I would like to see how much recyclable garbage is actually ending up in landfills in both the local landfills and in ones in developing countries. Could you help?

Librarian: Hello and welcome to AskAway!

We’re closing in 15 minutes. Hopefully, we can help you get started on your question but you may need to return during open hours https://askaway.org/hours or send your question by email to your home library: ebrarian@bcit.ca

BCIT Student: Oh, sorry.. yes it is almost 9pm. I will be back tomorrow. Thank you!

Librarian:  Recent recyclable garbage that are actually not recycled, ending up in the landfills in developing countries

Oh wait a second…

Are you looking for resources? Sends theglobeandmail.com article

BCIT Student: Thank you! But I cannot use resources from media.

Librarian: This would be the most likely to find, since very recent issue.  ok let’s see

BCIT Student: I need it from either credible scholarly or professional sources…

Librarian: journals.sagepub.com/article  then Link to https://www.ncbi.nlm.nih.gov/ articles/

BCIT Student: Wow so fast!!

Thank you so much!

OMG! Thank you! I will take a look at them. I will be back if I need more. Thank you so much and have a great evening!

Librarian: Just a moment 🙂 still looking. Link to openknowledge.worldbank.org .pdf

BCIT Student: How can you do that so fast!?

Librarian: 🙂 One more. Link to pdf

Please come back if more questions. hope these help to get you started

BCIT Student: It is great! You are absolutely a huge help! Thank you!

Librarian: Thank you for using AskAway. We hope you visit us again.

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