With the onset of COVID-19, students have faced an increase in unique challenges, and the need for support reflects that. The Early Assist Program has had an uptake in referrals since 2019, with outreach doubling each year.
The confidential online referral system can be accessed by students to get support and services for personal or academic challenges at an early stage. The program gets requests for support for a range of needs including physical, spiritual, mental, social and emotional.
“It can be any issue that a student feels is connected to their wellbeing,” says Krista Lambie, Associate Director, BCIT Student Life.
“This was what I needed and it totally helped me to get through this class,” says a student who connected with the Early Assist Program for support on organization and time management skills.
Individuals are assigned a Case Manager for confidential one-on-one support to help navigate processes, and access resources, including external support.
“I realized how strong I was during the most difficult time,” says a student who was connected to a psychiatrist and counselling supports.
Referrals to the program can come from BCIT faculty, staff, or students.
“Referrals can come in as self-referrals too,” says Krista, adding, “this might be a student who they themselves identify a need for extra support.”
BCIT values student wellbeing which is why the Early Assist program was created in 2016. The Program has since expanded to all campuses, and is available to all BCIT faculty, staff, and students. Support is available during academic breaks, and through a variety of platforms including by phone, email, online video, and in-person.
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