Mastering Human Relations

Happy holidays to everyone! This last week I have been off from school and have been very fortunate to spend the holidays with my family. Along with the cherished time spent, I also read a few books and studied various subjects. One of them being people.

How do people relate to the marine world you ask? In many ways! Even outside of the marine world, you are always dealing with people. Seeing as I am working towards spending my time and learning how a cruise ship is run, I believe learning to master human relations is crucial!

Onboard a cruise ship, we do not carry coal, or grain, or even crude oil. Our cargo is people! So why not learn to please people so they are wanting to come back for another cruise. That makes up 4,500 out of the 6,000 people that were onboard the ship I did my first sea phase on. What about the other 1,500 people? These are the wonderful people that I get work with. It may be a good idea to learn how to maximize the time you will be spending with them. Interacting with them. Learning with them.

People are not perfect, I understand this. Being aware of this is huge. Patience and understanding are very valuable lessons to learn. Make an effort to understand where the other person is coming from.

Throughout my studies on human relations, I have realized how much people want to think about themselves and not about other people. When we do this, our perspective becomes very narrow and we don’t see what is going on around us. The moment we take those few moments to look beyond ourselves, we start to open up many other doors of possibility. This can therefore creating a steady happy team of people who can and will work well with each other.

Another very simple and important thing to consider when it comes to people is getting to know them. Make the effort to get to know them. Even if it is only their name. One of the things I love about Royal Caribbean is that the company really encourages their crew to get to know each others names. The company understands that by having their crew do this, it will make for a much more pleasant work environment.

The bigger a company gets, the colder the people can become. By taking the time to get to know someone’s name and treat someone with respect, this will warm a big company up. People will enjoy doing what they do for work and will work that much harder. With a smile!

Please note all thoughts and opinions are my own and do not in any way reflect those of Royal Caribbean.

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