Working within the Combined Forces Special Enforcement Unit – BC (CFSEU-BC), the Organized Crime Agency of BC (OCABC) is recruiting an Information Technology Technician. This position is ideal for a recent post-secondary graduate searching for an opportunity to develop their skills and grow in a dynamic and fast-paced environment.
Reporting to the Information Technology Manager, the Information Technology Technician is responsible for:
- Serving as the initial point of contact to support requests, analyze problems and escalate issues when necessary
- Deploy and support laptops, desktops, tablets, smartphones, printers, and network connections
- Manage workstation Imaging and Deployment
- Track and document hardware and software inventory
- Document IT processes and procedures
Required Qualifications:
- A technical diploma or degree in Computer Systems or Information Technology
- Ability to obtain and maintain a RCMP security clearance
- Certification in one or more of the following: A+, Network+, or equivalent experience
Recommended Qualifications:
- Experience in Virtualization and VMware product suite
- Installing and managing Windows based software
- Experience in troubleshooting thin clients, PCs, scanners, printers, and mobile devices
- Ability to diagnose hardware and/or software problems
- Knowledge of network infrastructure and TCP/IP configuration
- Excellent verbal and written communication skills
Qualified candidates please submit a cover letter & resume to hr@cfseu.bc.ca by March 30, 2018.