File My return is a tax service that will help simplify the filing of 2017 tax returns for Canadians with fixed incomes or low-incomes, in fact approximately 950,000 Canadians will be eligible to file their taxes through the File My Return automated phone system. The CRA found many Canadians with these incomes are individuals with old age security pensions, guaranteed income supplement, or social assistance.
Kathleen Butler who is the Acting Director General of the Horizontal Integration Directorate at the CRA, found a number of Canadians use online services but there is still a number that prefer using paper forms.
The CRA said it’s free, secure, and easy to use, and the phone call will only take a couple of minutes. In addition, Canadians should know the CRA will not ask for personal information, prepaid credit cards or gift cards, leave any personal taxpayer’s information on the answering machine, or threaten a taxpayer. Those who are eligible will receive an invitation letter mid-February.